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Privacy policy

belset.com is aware of the importance of guaranteeing the right to privacy and data protection of Users in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore we inform you below about the following points related to the processing of personal data through this website:

 

Responsible for the treatment:

  • Identity: XAROLINA GRUP PELL S.L.
  • Spanish tax number (NIF): B57850471
  • Mailing Address: C/ SABATERS, 25 CPOS 07760 of CIUTADELLA DE MENORCA, province of Illes Balears in España.
  • Telephone: 971384547
  • Email: contacto@belset.com

 

Purpose

The data may be processed for the following purposes:

  • Registered users: The information you provide us in the registration form is used to manage Users of the website, so that you can access your profile, check your orders and make purchases without having to enter it again your identifying data (name, surname, email and telephone) and delivery address. You can modify your profile settings whenever you want.

belset.com will not admit false registration attempts or that impersonate the identity of people or companies, the provision of false information in the registration form will imply the automatic withdrawal of the User. belset.com reserves the right to verify the information provided by the User by telephone verification.

  • Newsletter: In the cases in which you give us your consent according to the provisions of article 21 of the Spanishh Law of Services of the Information Society, we will use your identifying and contact information to send you information about news on the website, news of interest, as well as promotions and offers of our products and services. The channels that we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.

  • Contact: The personal data that you provide us through the contact form will be treated only to answer your query or request. The information collected is limited to identifying and contact data, as well as data related to the nature of the request that you send us.
  • Request for samples: The personal data you provide us through the form will only be processed to meet your request to send samples of the selected products.

  • Complaints form: The personal data that you provide us through the form will be treated solely to attend your complaint.

  • Returns form: The personal data that you provide us through the form will be treated for the evaluation and management of the return or exchange requested and the collection of the product if necessary.

 

Other purposes: The information provided can be used occasionally to:

  • Surveys to improve our services
  • Manage information requests, suggestions and customer complaints for their management and resolution.

 

Legitimation

The basis that legitimizes the data processing is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications will be about products or services related to those previously requested by the interested party, and you will be has given the User the possibility of objecting to the processing of their data by marking the unmarked box, the basis that legitimizes the processing is based on the provisions of article 21.2 of Law 34/2002, of July 11, of Information Society services.

In each commercial communication sent to the interested party, it will be given the opportunity to express their opposition to receiving new communications.

 

Addressees

We inform the User that the treatment of the information collected through this website does not imply international data transfer.

In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address that you indicate or a return that must be collected at the address that is indicated to us, in the package sent Your name and surname, delivery address and telephone number will be detailed. This last data will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

 

Rights

Access, rectification, portability. To make these rights effective, the User can send an email to contacto@belset.com or send a letter to the following address: C/ SABATERS, 25 CPOS 07760 of CIUTADELLA DE MENORCA , province of Illes Balears in España indicating the changes you want to make.

In cases where you consider that during the data processing by XAROLINA GRUP PELL S.L. the data protection rights of the data subject have been violated, especially when they have not obtained satisfaction in the exercise of their rights. The User can file a claim with the competent Data Protection Control Authority.

Cookies policy

This website uses its own and third party cookies to offer you a better experience and service. By browsing or using our services, you agree to our use of cookies. However, you have the option to prevent the generation of cookies and their elimination by selecting the corresponding option in your Browser. In case of blocking the use of cookies in your browser, some services or functionalities of the website may not be available.

What is a cookie?

Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user's device to record information, thus allowing the quality and security of the website to be improved. They have an expiration date from which they cease to be operational.

Usefulness of cookies on my website

We use cookies to facilitate web browsing and to obtain greater efficiency and personalization of the services we offer you. The cookies used are only associated with an anonymous User and their device, they do not provide references that allow them to obtain their personal data or include viruses in it. Nor can you read the cookies implanted on your device from other servers.

The information we analyze using cookies is the internet protocol (IP) address used to connect your computer to the internet, type and version of browser, operating system and platform used for the connection and the date and time of said activity .

Cookies used

We use permanent cookies that are stored on the user's device and that allow us to retrieve the navigation information on the next visit. They have an expiration date. These cookies allow us to personalize your visits, through your preferences (for example, country and language).

We also use third-party cookies that allow us to manage and improve the services offered. For example, the statistical services of Google Analytics.

Below we collect schematically the cookies previously described and used on the website:

  • ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and owned by the system. They are used to identify a user who has logged into our website.
  • cookie_products: Identifies for the current session the products that the user has consulted in order to offer a better browsing experience.
  • chkCookie: Identify for this session the acceptance of the use of cookies that we make on the web and thus not show the notice again.
  • testCookie: It allows to know anonymously if the browser used in this session allows the use of cookies. It is necessary for the correct operation of the web that the browser allows the use of cookies, otherwise some of the functions may not be available.
  • _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is the one used to count how many times a user visits the site. It also records when it was the first and last time you visited the web. It also calculates when a session has ended, user origin, and keywords.